Roku Pulls YouTube TV From Channel Store, but Keeps Access for Existing Subscribers

Roku’s deal to distribute YouTube TV has expired — and amid its standoff with Google, Roku on Friday pulled YouTube TV from its channel store.

For now, however Roku is continuing to provide access to YouTube TV for existing subscribers. Roku had warned customers with YouTube TV earlier this week that the service may go dark because of the dispute. On Friday, Roku sent another notice about dropping YouTube TV from the channel store, which means the app cannot be installed or reinstalled on a Roku device.

Roku alleges that Google is seeking anticompetitive terms. According to Roku, Google is demanding that Roku not display search results from third-party services (e.g., Netflix, Disney Plus or HBO Max) if a user has the YouTube app open. Google also is asking for access to Roku user data, according to Roku.

“Roku has not asked for one dollar of additional financial consideration from Google to renew YouTube TV,” a Roku rep said in an emailed statement. “Because of Google’s conduct, new subscriptions will not be available going forward until an agreement is reached.”

The Roku spokesperson added, “It is well past time for Google to embrace the principles that have made streaming so popular for millions of users by giving consumers control of their streaming experience, by embracing fair competition and by ceasing anticompetitive practices.”

Google reps did not immediately respond to a request for comment. In a statement earlier this week about the dispute, Google denied that it has asked for access to Roku user data or that is seeking to interfere with Roku search results. “We hope we can resolve this for the sake of our mutual users,” it said.

YouTube TV, available only in the U.S., costs $65/month (after a price hike last summer). The internet pay-TV service provides more than 85 channels, including local ABC, CBS, Fox and NBC TV stations in nearly all markets. YouTube TV also provides a DVR with unlimited storage space, plus up to six accounts per household and up to three concurrent streams.

Here’s the text of the email Roku sent to customers about the situation:

Dear Roku Customer,

We are disappointed to share the news that Google has chosen to let the YouTube TV contract expire.

While this news is unfortunate, we wanted to let you know that we are taking an extra step to ensure existing Roku users like yourself retain access to YouTube TV while we work to reach an agreement.

We will always stand up for our users, which is why we cannot accept Google’s unfair and anticompetitive requirements that would allow for the manipulation of your search results, impact the usage of your data and ultimately cost you more.

Our commitment is to always put your interests first and therefore we will continue to offer existing users access to YouTube TV unless Google takes actions that require the full removal of the channel. New subscribers will not be allowed at this time. It is also important that you do not delete the YouTube TV app as it will not be available for download to Roku devices.

We remain committed to reaching a good-faith agreement with Google that preserves your access to YouTube TV, honors your desired search preferences and protects your data. We hope to update you soon.

Written by kinq

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